terms and conditions


Use of the Website

 

 

Welcome to the nikki-b.com website (the “website”). By accessing this website you agree to these terms and conditions (the “Terms”). If you do not agree to them you may not use this website and should leave it immediately.

 

nikki-b.com is an online service of 100 Design LLC (hereafter ‘100 design LLC’, ‘we’, ‘our’, ’us) provided solely for your personal use for the sale of clothing, accessories and other Items (“Items”).

 

 

 

 

 

 

 

 

All of the pieces you see on our web site have been carefully hand crafted. Subtle variations in detail, color and finish can occur. We value your business and hope your experience on nikki-b .com is rich and satisfying. Please let us know if there is anything we can do to better serve you.

 

 

To be eligible to purchase Items on this Website you must:

a. be the holder of a valid debit/credit card

b. warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects

If your personal information changes then please notify us immediately by contacting Customer Services on the following email info@nikki-b.com. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

 

 

 

 

By using this site you agree to comply with, and be bound by, these Terms.

We may from time to time change these Terms at our sole discretion. By using this Website after any such change(s), you agree to comply with, and be bound by, the Terms as changed.

 

 

 

Making a purchase

 

 

When you order an Item from nikki-b.com you are offering to buy it for the price stated, subject to these Terms.

You will be guided through the process of placing an order by a series of instructions on the Website. You place your order for Items from the Website by clicking on the [Confirm Order] button at the end of the on-line order process.

 

 

Once you have placed your order, we will send you an email acknowledging the exact details of your order, providing you with a payment reference and the value of your order that will be debited from your credit/debit card. This is not an order confirmation or order acceptance from nikki-b.

 

 

Unless we have notified you that we do not accept your order or you have canceled your order, our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us notifying you that we have dispatched the Items ordered by you.

 

 

Order Information

 

 

 Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date is specified on the email. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.

 

 

If you require any information regarding your order(s) please contact our website customer service on via email info@nikki-b.com

 

 

We may not accept your order if (i) an item you have ordered is out of stock, (ii) we are unable to obtain authorization for your payment or (iii) if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

 

 

You may cancel your order within 24 hours by contacting us.

 

 

If we are unable to fulfill your order following our order acknowledgment, we will contact you by email or telephone advising you of this.

 

 

shipping

 

 

All orders placed are processed and shipped within 48 hours. Orders placed on Saturday and Sunday will be processed on the following Monday.

 

 

We do not ship to PO Boxes.

 

 

International Orders

 

 

You will receive a shipping estimate as part of the checkout process. It is only an estimate and the shipping charge will be adjusted upon final processing of you order. You will be notified of the price as well as the carrier we will use. Please keep in mind that you will be responsible for any taxes / duties incurred by destination country. Delivery outside the US may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company will contact you by telephone once your Items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods.

 

 

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. A delivery charge will be added to all purchases.

 

 

Please order from nikki-b.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as nikki-b .com cannot be responsible for this.

 

 

If your order will not be delivered within the time frame specified at ordering we will notify you and try to rectify the situation as quickly as is practically possible.

 

 

All new orders are deemed separate and each is treated individually.

 

 

Return Policy

 

 

 If you are not happy with any item you have purchased online, you may return it to us within 10 days of receipt. Please email us for a return authorization number. The item may not be returned without prior authorization. online@nikki-b.com

 

The item must be shipped to us in the original packaging, in pristine condition and prepaid via insured mail. C.O.D. deliveries are not accepted. We will credit you for the amount of the item and any taxes paid.

Both the order number and return number must be visible on the outside of the returning package and the original packing list must be enclosed or credit will not be processed for the return. Return shipping is the responsibility of the customer. 

 

 

Please send returns to:

    nikki-b online

    att: Returns

    8 N Cape Ln

    East Hampton, NY 11937

 

Any item you have special ordered is not returnable.

 

Gift Wrap

At nikki-b, each piece of jewelry comes gift wrapped in our jewelry pouches made from 100% recycled cotton with our logo embedded as part of your purchase. 

 

 

Customer Services   email online@nikki-b.com.